At BitGreen Technologies (SMC-Private) Limited, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect when you visit bitgreentech.com or use our contact form, how we use it, and your rights under GDPR, UK GDPR, CCPA, and UAE PDPL. We operate globally with teams in Pakistan, United Kingdom, United States, and United Arab Emirates.

1. Who We Are (Data Controller)

BitGreen Technologies (SMC-Private) Limited is the data controller.
Email: contact@bitgreentech.com 
Phone: PK +92 306 6782220, UK +44 7404 884233.
Offices: (PK), (UK), (USA), (UAE) — city-level presence, remote-first operations.
For privacy requests, contact us at contact@bitgreentech.com.

2. What Data We Collect

We only collect data you voluntarily provide via our contact form: name, email address, phone/mobile number, selected service (e.g., web development, SEO, social media), and additional details you write. We also collect basic technical data via cookies: IP address, browser type, and pages visited for analytics and security. We do not have user accounts, logins, or signups. We do collect payment details on this website with third party payment methods.

3. How We Use Your Data

We use your data to respond to your inquiry, provide quotes, schedule consultations, and deliver requested services. Legal basis under GDPR: consent (when you submit the form and tick privacy checkbox) and legitimate interest (to run our business and improve our website). We never sell your data. We do not share client project work, code, or branding publicly without explicit written consent — all case studies are anonymized by industry and country only.

4. Cookies and Tracking

Our website uses essential cookies for functionality, and optional analytics cookies if you accept our cookie banner. Essential cookies are required for the site to work. Analytics cookies (e.g., Google Analytics 4, if enabled) help us understand traffic. You can disable non-essential cookies in your browser settings. We do not use advertising cookies or cross-site tracking.

5. Data Retention

Contact form inquiries are retained for up to 12 months to handle follow-ups and legal obligations, then deleted. Analytics data is retained for 26 months maximum. If you become a client, project data retention is governed by your service agreement.

6. Your Rights

Under GDPR/UK GDPR, you have the right to access, correct, delete, restrict, or object to processing of your personal data, and the right to data portability. Under CCPA, California residents have the right to know and delete. To exercise rights, email contact@bitgreentech.com with subject “Privacy Request“. We respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

7. Data Security and International Transfers

We protect your data with SSL encryption, secure hosting, and limited access controls. As a global team, your data may be processed in Pakistan, UK, USA, and UAE to provide support across time zones. We ensure appropriate safeguards for international transfers as required by GDPR.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy to reflect legal or operational changes. Updates will be posted on this page with a new Effective Date. We encourage you to review periodically.

10. Contact Us

For privacy questions,
contact: BitGreen Technologies (SMC-Private) Limited
Email: contact@bitgreentech.com
Phone: PK +92 306 6782220 , UK +44 7404 884233